Hear what others have to say

FAQs

What is Mental Health First Aid?

Mental Health First Aid (MHFA) is a practical training program that teaches you how to recognise when someone might be struggling with their mental health and how to support them.

Just like physical first aid, it’s about stepping in early, having a conversation, and helping guide someone towards the right support, whether you’re at work, at home, or out in the community.

We have many versions of MHFA depending on the people you support, including Standard (adult), Youth, and Aboriginal and Torres Strait Islander trainings.

We can also customise some scenarios to make sure we are applying the skills to your unique environments, staff, and clientele.

Mental health impacts everyone in some way. We need the knowledge and skills to understand how to stay well, as well as how to support someone who may be struggling.

In the Northern Territory, we look out for each other, whether that’s in the workplace, in community, or with family and friends. MHFA training gives you the confidence and skills to have those important conversations, support someone doing it tough, and know when to encourage them to seek professional help.

It’s practical, easy to apply, and helps create stronger, safer, and more connected communities.

To keep your accreditation current, it’s recommended you complete a Mental Health First Aid Refresher every 3 years.

It’s a great way to refresh your skills, build confidence, and stay up to date with best practice.

Accredited means the course is officially recognised by Mental Health First Aid Australia and meets national standards.

When you complete the course and pass the assessment, you become an accredited Mental Health First Aider for 3 years.

Similar to physical first aid, this accreditation lasts for 3 years and shows that you have completed a nationally approved program, not just attended a workshop.

Mental Health First Aid also is recognised in many professions and you may be able to claim CPD points if you work in health or allied health areas.

Yes, we regularly deliver training across the Northern Territory, including remote and regional communities.

We work with local organisations to make sure training is culturally appropriate, accessible, and relevant to each community.

Reach out and we can discuss how it all works.

Yes, we encourage training to be delivered at your workplace, as it is a safe space people know and connect in.

We bring everything needed to facilitate the session.

Most of our private and custom trainings require a minimum of 6 participants and can accommodate up to 20 people to ensure a safe, interactive, and supportive learning environment.

We also run community trainings for individuals. You can book your place through our community events and training page.

Please note that costs and availability may change depending on demand and funding.

The sooner the better. We recommend booking at least 6 weeks in advance to make sure your requested dates are available and to allow time for preparation, resources, and participant registration.

No prior experience is needed. Our training is designed to be practical, easy to understand, and suitable for everyone. Our experienced facilitators will adapt the training to suit the level and needs of the group.

Yes, our training is tailored to the Northern Territory context. Where possible, we include local knowledge, culturally safe practices, and First Nations perspectives.

We can also offer First Nations co-design or facilitation where this would be beneficial for participants.

Each year we run Mental Health Night School, a free after-hours program where anyone can access mental health education.

Due to funding, this often opens in the second half of the year, so please keep an eye out as sessions can book out quickly.

We generally find the training empowering, even for those with lived experience. However, some topics can be sensitive.

We provide a supportive environment and can guide you to appropriate support services if needed.

Our experienced facilitators all have a background in the mental health field and will respond with respect and professionalism.

Anyone who wants to learn.

We want mental health education to be accessible for everyone in the community.

Our training is suitable for workplaces, community groups, schools, frontline workers, and anyone who wants to feel more confident supporting others in everyday life.

We pride ourselves on having knowledgeable facilitators with experience in community, wellbeing, and mental health spaces.

We also listen to what you want to learn and customise our training to your environment, staff, and clientele.

Our training is practical, locally relevant, and focused on real conversations.

We make sure the skills you learn can be used straight away in everyday NT settings, whether that’s at work, in community, or at home.